FREQUENTLY ASKED QUESTIONS (FAQ's)
How do I use the shopping cart system?It's simple. Just browse the items in each category. When you find something you'd like to purchase, click the "Add to Cart" button inside that item's description. If you are done shopping, click the "view cart" button at the top right, then click "check out". Next, enter the information and then confirm all the information is correct and click submit. All transactions are secure and are processed through First Data Global. You will be presented with a receipt to print out for your records, and the order will be submitted for processing. This takes approximately one (1) business day. Once payment is confirmed, your certficate(s) will be ready for pick up at the radio station.
Is the cart safe to use?
Yes. The cart system uses SSL encryption for your safety at the point of ordering through First Data Global. This is the industry-wide standard for data transaction safety. All order data remains on your computer until that point.
How long does it take before I get my certificate(s)?
After completing checkout, we have to wait for authorization confirmation before we can send you your purchase or allow you to pick it up. This generally takes one (1) business day. We don't mail unless you call in and ask us to, then allow 3-5 days for the mail to make it to your shipping address.